Customer Success Representative

Company: Alvearium Marketing
Location: Sacramento
Posted on: July 1, 2025

Job Description:

Launch Your Sales Career from the Ground Up and Connect Gold River to Essential Services! Join Alvearium Marketing as a Customer Success Representative for Verizon TruConnect. Alvearium Marketing , a passionate team excelling in direct-to-consumer outreach, transforming engagement, and driving tangible results for Verizon TruConnect's expansion, is seeking ambitious Customer Success Representative in Gold River– no prior sales experience is needed! This exciting role offers a full training program to build your sales expertise from scratch, placing you on the frontline to connect community members with the life-changing benefits of Verizon TruConnect. As an Customer Success Representative, you will receive comprehensive, hands-on training in effective direct sales techniques and in-depth knowledge of Verizon TruConnect services. This program develops your essential communication and persuasive skills, teaching you to identify needs and present tailored solutions. You will master efficient enrollment processes and ethical sales practices, ensuring a seamless customer journey. This ensures you are fully prepared to meet sales targets and make a significant positive impact in the community, regardless of your prior experience! Key Responsibilities of the Customer Success Representative Participate actively in a structured, comprehensive sales training program designed for individuals with no prior experience. Shadow experienced Sales Agents in the field to observe and learn best practices in direct customer engagement and enrollment. Learn to present Verizon TruConnect phone and internet service benefits, including government programs. Practice conducting eligibility assessments to identify potential customers for essential service programs under mentorship. Assist in guiding qualified individuals through the enrollment process, accurately completing applications and necessary documentation. Develop core objection-handling skills to confidently address customer questions and overcome common concerns. Accurately document all sales interactions and customer information within our CRM system, learning proper data management. Collaborate closely with your mentor and team members in daily sales meetings and coaching sessions to review progress and refine techniques. Gain foundational product knowledge of Verizon TruConnect services and relevant program regulations. Contribute to a positive and supportive team environment, celebrating successes and learning from challenges. Learn to manage sales materials and resources effectively for daily field operations. Represent Alvearium Marketing and Verizon TruConnect professionally and ethically in all community interactions.

Keywords: Alvearium Marketing, Yuba City , Customer Success Representative, Customer Service & Call Center , Sacramento, California