Medical Call Center Representative

Company: PrideStaff
Location: Yuba City
Posted on: November 16, 2020

Job Description:

JOB DESCRIPTION Pridestaff is now recruiting Medical Assistants for a call center in Yuba City!

* Must be in a Medical Assisting Program or a have a Medical Assistant Certificate.

$15/ hr - Remote work available.

24/7 shifts - Day/ Swing/ & Graveyard

Type 40 words per minute

Intermediate computer skills (Windows, Excel, and Word)

Good communication, customer service, interpersonal skills and cross-cultural competency.

Knowledge of medical terminology

Demonstrated knowledge of proper English grammar in speaking and writing

Effectively listen to resolve patient's/customers inquiries

Maintain respect and composure in stressful situations

Navigate complex software tools and accurately input data

Effectively document caller notes into the medical record

Ability to adjust communication to fit the needs and level of understanding of the receiver

Ability to apply business logic to resolve patient/customer issues while managing multiple priorities

Ability to foster relationships, build trust with providers, nurses, staff, and patients and to work in a collegial team environment

Ability to plan, prioritize, and organize work independently with attention to detail

Ability to foster relationships, build trust with providers, nurses, staff, and patients and to work in a collegial team environment

Keywords: PrideStaff, Yuba City , Medical Call Center Representative, Other , Yuba City, California