ACE Operations Coordinator

Company: Amerigas
Location: Yuba City
Posted on: January 12, 2021

Job Description:

When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premiere propane company, serving over 2 million residential, commercial, industrial and motor fuel propane customers. Together, our 8,500 dedicated professionals will deliver 1.5 billion gallons of propane from 1,400 distribution points across the United States.PostingAre you looking for a customer service position with a nationally known company and industry leader? AmeriGas Propane, the largest distributor of propane in the United States, is searching for an efficient, customer service oriented person to join us as an ACE Operations CoordinatorAt AmeriGas, our employees are the keys to our success and we are proud to offer a comprehensive benefits package, in addition to excellent starting pay:* Exceptional medical, dental and prescription benefits* 401(K) with company match* Generous bonus potential* Paid time off (including holidays)* Paid Training* Annual performance reviews and salary increases * Propane discounts* Career advancement* Tuition reimbursementJob Summary:The ACE Operations Coordinator--acts as the first point of contact for all AmeriGas customers. The Operations Coordinator is responsible for ensuring an extraordinary customer experience by building and maintaining relationships with customers and providing prompt and accurate service. Will drive customer retention and growth through accurate posting of daily work, handling customer complaints and inquiries, a commitment to accuracy when reconciling accounts receivables, and strong organization skills when supporting delivery and service operations.Knowledge, Skills and Abilities:* Advanced knowledge in Microsoft office and windows based applications* Ability to master SAP order to cash system* Must have strong organizational skills as well as be extremely detailed oriented* Must be able to work well in a team-oriented environment* Must be service-oriented and sales minded* Must have a professional telephone manner with the ability to maintain composure and remain pleasant under high pressure situations* Must be resourceful and excel at problem resolutionEducation and Experience Required:* High school diploma required* Two or more years in customer service industry strongly preferred* Sales experience preferred* Prior SAP experience is a plusAmeriGas is a Drug Free Workplace. Candidates must be able to pass a pre-employment drug screen and a criminal background check. AmeriGas is an Equal Opportunity Employer.Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

Keywords: Amerigas, Yuba City , ACE Operations Coordinator, Other , Yuba City, California