Outside Sales Representative

Company: Race Telecommunications LLC
Location: Yuba City
Posted on: September 1, 2024

Job Description:

Job Title: Outside Sales RepresentativeClassification: Full-Time, Non-Exempt, At-WillReports to: Sales ManagerDepartment: Sales and MarketingLocation: In-Field: Yuba City, CA.Location Status: This position is currently 100% travel. Work will be primarily performed at a designated field worksite location based out of a central Race Communications worksite. Occasional travel to and work from other Race offices or other off-site locations will be required.Pay: Salary + Bonus Incentive Potential - Hourly rate $18-19/hr. - Total anticipated yearly compensation between $36,000 - $75,000--Beware of scams that target job seekers. Race Communications will never provide a job offer without a comprehensive interview process (including in-person or secure video conferencing), request sensitive information through unsecure platforms such as email or text messaging, require candidates to pay fees, or pressure candidates to act without careful consideration. You can get more information about Race Communications at www.race.com or by contacting our recruiting team directly. --About Us:As the leading provider of 10G fiber internet in California, Race Communications is a company built by the needs of the communities that we serve. In collaboration with the California Public Utilities Commission and many non-profit community advocacy groups, we build next-generation fiber infrastructure where others won't, serving over 30 communities across the state.Working for Race means being dedicated to bringing cutting-edge fiber internet to rural and urban communities, providing opportunities, enhancing technology, and enabling access for generations to come.--Summary:As an Outside Sales Representative at Race Communications, you will be instrumental in expanding our customer base and driving revenue growth. Your primary responsibility is to proactively engage potential customers through direct interactions in their homes and communities. You will serve as the face of Race Communications, creating meaningful connections with individuals and effectively conveying the exceptional value of our products and services to secure their business. This role requires excellent communication and customer service skills, as well as sales acumen to explain products and services, address questions and complaints, and provide effective solutions. You will also support Race Communications' mission to bridge the digital divide between rural and urban areas by promoting reliable, high-quality internet services.--This individual should be able to communicate and work effectively with external service representatives and internal team members who possess a wide variety of backgrounds, personalities, and communication skills. This individual should be able to work effectively in a dynamic, fast-paced, and evolving environment while maintaining a productive professional demeanor. This individual must be capable of working independently, as well as collaboratively with other Race team members across teams and levels of our organization.--Qualifications and Experience:Eligibility to work in the US without sponsorshipMinimum age requirement of 18 yearsA valid California driver's license, subject to successful verification through a DMV check, is mandatoryHigh school diploma, GED or equivalent requiredMinimum of one year of experience in sales, outside sales, or a related field, with equivalent work experience in customer-facing roles requiredDemonstrated proficiency in utilizing CRM systems (e.g., Salesforce and Sales Rabbit) to manage customer data, track interactions, and analyze customer behaviorIncreased customer base by 10-15% through the implementation of targeted relationship management strategies, resulting in improved client satisfaction and loyaltyConsistently meet or exceed monthly sales quota, achieving a target of 44 door-to-door sales per month based on market demandAbility to travel moderate distances by both car and foot to meet with clients and prospects, dailyWillingness to participate and occasionally travel to attend sales and marketing events, contributing to the company's outreach efforts and client acquisition strategiesThe ability to effectively communicate in English, including speaking, reading, writing, and comprehension, as necessary for effective job performance and workplace communicationProficiency in Spanish language desirableSkills:Ability to listen, address questions and customer complaints, and providing timely solutionsProficient use of MS Office tools (including Word, Excel, PowerPoint, and Teams) and iPad for taking ordersFunctional use of common office equipment, computers, and office softwareStrong time management skills, with the ability to manage priorities and workflowCommitment to accuracy and high standards for quality of workAbility to work with all levels of team members and managementExcellent problem resolution and customer service skillsAbility to deal effectively with a diversity of individuals at all organizational levelsStrong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detailExcellent verbal and written communication skillsAbility to work on complex projects with general direction and minimal guidanceVersatility, flexibility, and willingness to work within constantly changing priorities with a sense of urgencyGood judgement with the ability to make timely and sound decisionsHighly resourceful team-player, with the ability to also be extremely effective independentlyAbility to effectively present information and respond to questions--Essential Duties and Responsibilities: --Sales Outreach and Customer Engagement:Sources new sales opportunities through door-to-door education of Race fiber optic internet, phone, and television servicesIdentifies, assesses, and understands customer needs and requirements to achieve customer satisfactionIdentifies potential sales opportunities, and generates interest and sales opportunitiesBuilds relationships and trust with customers through open and interactive communication (listening)--Sales Goals and Performance:Meets or exceeds monthly sales goals set by you and your managerManages creation and presentation of quotations for opportunities as they are identifiedGenerates new business and promotes growth of Race productsProduct Knowledge and Customer Service:Gains and retains extensive product knowledge as well as detailed comprehension of customer's requirements for Race fiber optic internet, phone, and television productsProvides accurate, valid, and complete information when using our CRM and other software as providedDocumentation and Compliance:Keeps detailed records of customer interactions, processes customer accounts, and files documentsFollows sales team procedures and guidelines, along with policies outlined in the Race Communications Employee HandbookSales Campaigns and Events:Participates in sales and marketing campaigns and attends outside events (travel required)--Vehicle Maintenance and Travel:Maintains vehicle/equipment pre-op/post-op to be prepared to perform required dutiesMaintains a clean driving record as defined by the current fleet insurance underwriterObserves hazards and reports any concerns or accidents to a supervisor or safety professional; participates in the investigation process as neededTravels to multiple service locations across California and occasionally beyond, including during adverse weather conditions, while adhering strictly to safety protocolsCommutes extensively by vehicle daily, both indoors and outdoors, to visit Race clients' businesses and/or residencesFlexibility to work overtime, including nights and weekends, as necessarySafety Protocols:Adheres to safety protocols and guidelines outlined in the Race employee handbook and job description to promote a safe work environmentOther duties as necessary may include but are not limited to:Successfully complete assigned training and examinations, as well as participate in ongoing performance and development reviews, and goal settingBe available to participate in internal or external meetings, special functions, and professional development opportunitiesCross-train and share knowledge with other team membersSupport routine tasksMaintain a professional appearance, hygiene, and demeanorAs Part of Our Team, You'll Enjoy:100% Employer-paid medical, dental, vision, and life for all our employees401 (k) with 100% Employer-matched up to 4% of your annual incomeGenerous paid time off including sick, vacation, holiday and birthday payCompany provided equipment including uniforms, safety, tools, vehicle, and techFree Race TV, highspeed internet, cable, and phone service where availableWorking as part of our diverse team that fosters a culture of appreciation and collaboration, where every member is valued as an integral part of our success--All offers of employment are contingent until all pre-employment requirements are met. These requirements, which vary by position, may include drug and background screenings as well as Motor Vehicle and DOT related screening and reporting requirements. Race will consider qualified job applicants with arrest and conviction records for employment. --All new employees will participate in the mandatory 'Speedway to Success' (Speedway) orientation at one our offices located in either Tehachapi, CA, Yuba City, Chico, CA, or South San Francisco, CA. The duration of the Speedway program spans from 1-3 weeks, depending on the position. During Speedway the schedule will vary: 8-hour days are planned, but shorter days may occur depending on the group's pace. Applicants further than 50 miles from these training locations will be provided with necessary travel accommodations as part of the onboarding process. Applicants 50 miles or less from these locations will be considered regular commute. For those working remotely, virtual attendance will depend on position requirements. Further details will be provided to you during the interview process, and before your start date. --Race Communications is an equal opportunity employer who welcomes applications from individuals (with or without reasonable accommodation), with the skills, experience, and dedication to excel in their roles without regard to race, religion, color, sex/gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), sex stereotype, gender identity/gender expression and sexual orientation, national origin, ancestry, physical or mental disability, medical condition, genetic information/characteristics, marital status/registered domestic partner status, age, sexual orientation, reproductive health decision-making, military or veteran status or any other basis protected by federal, state, or local law, ordinance, or regulation. --Reasonable accommodation(s) for qualified individuals with disabilities are available as part of the application and interview processes. If accommodations are needed during the application or interview process, or workplace accommodations are required after a job offer is made, please contact recruiting@race.com to initiate the interactive process. --Updated: 07/2024Compensation details: 18-19 Hourly WagePI34562bed0f5d-25660-34933296

Keywords: Race Telecommunications LLC, Yuba City , Outside Sales Representative, Sales , Yuba City, California